Terms of Service

01. Acceptance of Terms

By accessing and using this website or requesting repair, installation, and remodel services from Alta Home Pros, you agree to be bound by the terms and conditions outlined in this agreement. If you do not agree to these terms, please refrain from using our digital tools and services.

02. Craftsman Services Provided

Alta Home Pros provides residential handyman repairs, replacement windows, architectural entry and patio doors, finish carpentry, drywall repairs, senior home safety modifications, and general home maintenance services across Boise and the Treasure Valley. All scopes of work are performed with craftsman-grade care and standard trade practices.

03. Hourly Billing, Upfront Time Estimates & Travel Fee Policy

Handyman Repairs & Punch-List Work (Hourly Billing + Upfront Time Estimate): General handyman repairs, maintenance, and punch-list tasks are billed by the hour plus materials. Before starting work, Alta Home Pros provides a good-faith "upfront" time estimate based on visible conditions so you know what to expect upfront.

Concealed Conditions & Pause-and-Confirm Policy: Because hidden conditions behind drywall, trim, siding, subfloors, or door and window frames (such as concealed water rot, deteriorated framing, or prior improper work) are not always visible from the surface, a repair isn't always what it looks like on the outside. If we open up a work area and discover hidden damage that affects the time or materials required, we pause immediately, show you what we found, and agree on the updated scope before proceeding.

Windows, Doors & Remodel Installations (Custom Written Quotes): Larger replacement window, entry/patio door, and bathroom or trim installation projects are priced via custom written project quotes prior to ordering materials or commencing installation.

Treasure Valley Coverage & Outside-Valley Travel Fee: There is zero travel fee within our core Treasure Valley service area (Boise, Meridian, Eagle, Nampa, Caldwell, Kuna, Star, Garden City, and Middleton across Ada and Canyon Counties). For service calls and estimates outside the Treasure Valley (including Emmett, Mountain Home, Idaho City, Horseshoe Bend, McCall, Cascade, and surrounding extended areas), a straightforward travel fee applies based on distance and is confirmed upfront before scheduling.

04. Contractor Registration & Trade Compliance

Work is delivered under Idaho Registered Contractor #3171065 (Alta Window, Door, and Remodel LLC d/b/a Alta Home Pros) and EPA Lead-Safe Certified Renovator standards for pre-1978 homes. For specialized trade work exceeding general handyman scope, projects are coordinated in partnership with licensed trade partners.

05. Homeowner Responsibilities

Clients agree to provide safe, unimpeded access to the work area, disclose known structural or environmental hazards (such as pre-1978 lead paint or prior water intrusion), and furnish timely approvals when concealed conditions require scope adjustments.

06. Intellectual Property

All content on this website, including imagery, photography, brand copy, design frameworks, and trade guides, is the intellectual property of Alta Home Pros and protected by applicable copyright and trademark laws.

07. Limitation of Liability

Alta Home Pros maintains general liability insurance for all operations. Under no circumstances shall Alta Home Pros be liable for indirect, incidental, special, or consequential damages resulting from delays beyond reasonable control, pre-existing structural defects, or unauthorized homeowner modifications.

08. Governing Law & Jurisdiction

This agreement is governed by the laws of the State of Idaho. Any disputes arising from services or website usage shall be resolved within Ada County, Idaho.

09. Contact & Business Disclosure